North East Valley DGP eNews

No 1336: October 16, 2013
eNews is a weekly electronic newsletter sent to all GP practices (with email addresses) within the NEV catchment. The aim is to provide up to date information relevant to GPs and to disseminate the latest activities and resources from the division. All feedback and enquiries welcome and should be addressed to Patty Marshall. You can also visit our website at:
To subscribe to eNews click on subscribe. To be removed from the eNews distribution list click on Unsubscribe


In this issue:

Editorial                                                Dr Jenny Gowan receives “Pharmacist of the Year” Award, Division’s 20th AGM 

Professional Development                 CPD events   

Information Management                  Medical Director, Best Practice & General Computer Tips

Items of interest                                  Rooms available, GP Network News           

News for Practice Staff                       APNA newsletter      

Paediatrics                                           Diagnosing and Managing Food Allergies in Primary Care

Positions vacant/wanted                  

Fun stuff                                              


A Word from the Editor

Dr Jenny Gowan receives “Pharmacist of the Year” Award

Dr Jenny Gowan who worked closely with local GPs and was nominated to the interim NMML (Medicare Local) Board by NEVDGP in 2011 has just received a very prestigious honour, being named the Pharmaceutical Society of Australia’s Pharmacist of the Year for 2013 for her work in advancing pharmacy practice and for wide-ranging scope of work to which she constantly brings innovation and new ideas.

Many of you would know Jenny because of her tireless work across the Northern and North East Valley Divisions, particularly the promotion of the Home Medicines Review program and the monthly CPD events for pharmacists, nurses and GPs.  She is widely regarded as a national leader in driving CPD for pharmacists and has conducted countless CPD events including lectures, seminars, workshops and training sessions.

Jenny has said that pharmacy has been good to her and "one of my main enjoyments is inspiring and mentoring pharmacists, young and old, to optimise their potential”, adding, "I have been very fortunate to have worked in many different areas of pharmacy, community and hospital pharmacy, education of interns and CPD at PSA and Monash University, as well as promoting consultant pharmacy. I have a determination to expand the role of the pharmacist from supply of product to supply of services, but this must be integrated with general practice using a team based approach. The aim must be to optimise patient care and practice at a high professional level for pharmacists to be a recognised member of the healthcare team.”

As a division we have worked very closely with Jenny over the years and we are proud that “one of us” has achieved such a high award.


Division’s 20th AGM – The last Hurrah? Have you sent in your acceptance?      

Come and join us to celebrate what could well be the division’s last AGM. We will toast our 20 years of service to the general practice community with cocktails, drinks, a light self-service buffet and some entertainment. This promises to be a relaxed, friendly and informal social occasion.

If you have not received your invitation (sent by mail) contract Noel at to organise your acceptance. The AGM is open to all member GPs and Practice Managers and nurses who are Associate Members. For further enquiries contact Noel at the division on Tuesdays or Wednesdays, either via email (see above) or on 9496 4333.

Wednesday 20th November 7:30-9pm at John Scott Meeting house, La Trobe University (entry via Car Park 7)


Back to top


Continuing Professional Development

Practice Managers and Practice Nurses final network event – invitation widened to include doctors!!

Data Quality and the eHealth Challenge - to assist practices with the data quality and the eHealth challenge ahead, the division is holding an information session. This will be the division’s final session for the year!

Session 1- Cleansing CAT:  Christine Chidgey from PEN Computer systems will demonstrate the Clinical Audit Tool’s fantastic new ”Cleansing Cat”  module that allows the easy identification of critical missing patient data by providing a set of predefined reports. eHealth summaries.

Session 2 - How to create quality eHealth Summaries - presented by Noel Stewart.  What are the traps and pitfalls. Are your doctors ready yet?  Strategies to get them ready.

Session 3 - Panel Discussion – Q&A with a panel moderated by Ms Judy Evans (Manager - Systems and Innovation - RACGP) and includes Ms Christine Chidgey (PEN), Ms Colleen Price (PM, Livingstone Street Medical Clinic) and Noel Stewart (eHealth, NEVDGP). All you need to know about navigating the eHealth minefield!

Wednesday November 27th 7 – 9pm (Dinner/Registration from 6.30 pm) at John Scott Meeting House, La Trobe University. Flier and registration here.


Management of Incontinence in General Practice

Incontinence is an under diagnosed problem in Australia, affecting a wide range of age groups and can be the cause of embarrassment, depression and loss of self- esteem. This education module from ThinkGP provides guidance on the assessment and management of urinary and faecal incontinence, including recommendations for patient education and self-care. See also Continence Foundation of Australia activities on ThinkGP.


Back to top


Information Management

This week’s MD problem - Adding a category to the Address book drop down menu

Question:  How do I add to the Address book drop down list category?

Answer: You can do this from the Main Screen or from within a patient record:

1.      From the Tools... menu select Lists

2.      Click on the Address book categories radio button – this will display the manually added address book categories (if any have been added).

3.      Type in the category (e.g. HOSPITAL) and click on the Add button.


Best Practice Tip - Cleaning up Contact categories

BP has a function that allows you to clean up your contact categories. This can be particularly useful where you have categories expressed or spelt in a variety of ways. A good example of this is where E.N.T. has been written in a variety of ways as you can see from the screen dump below. These can all be condensed into the one category.

This is done from the Main Screen (no patient record open):

1.      From the Setup menu select Configuration.

2.      Click on Lists and in the Contact category section (top right) click on the Clean up button


The Clean up categories window appears – under the Contacts list choose the Category you wish to change and the Categories select what you want the Contacts to be replaced with.

4.      Click on Change.

5.      Repeat the process until you have condensed all the different E.N.T.’s into one consistent spelling.


Best Practice problem - Adding a Contacts category

Question: How do I add to the drop down list on Contact categories?

Answer: This is done from the Main Screen (no patient record open):

1.      From the Setup menu select Configuration.

2.      Click on Lists.

3.      In the Contact category section (top right) click on the Add button to display the Contact list categories window


Type in the category name and select either individual or institution,

5.      Click on Save when complete.


General Computer Tip - Using Tables

Tables are often the best way to layout information, sometimes not just the obvious tables. But for now we will concentrate on setting up a simple table.

Insert the cursor where you wish to insert the table.

  1. Click on the Insert menu and then the Table icon.
  2. Select the number of rows and columns you want, in the example below it is 2 x 2.





  1. Type directly into the cells of the table and when complete make the changes such as bold, alignment and point size.

Heading 1

Heading 2

Really interesting stuff

More interesting stuff


Back to top


Items of Interest

Rooms available

Modern brand new medical rooms opening soon in Bellfield across the road from Repatriation Hospital in Heidelberg. The rooms suit physicians, surgeons or a dentist. For more details and enquiries call 0413 425 556.


GP Network News

This week’s edition includes: Doctors need to look after their own health too; AMA President speaks to 4BC Brisbane about doctors’ health; AMA President speaks out about alternative medicine; Bulk billing hides true cost of care; AMA Secretary General on transparency and getting the cost-benefit balance right; Sexual harassment of female GPs; Quality, cost and politics in general practice; Changes for DVA claiming; MERS coronavirus situation update - 3 October 2013.


Back to top


News for Practice Staff

APNA newsletter

For the latest newsletter click here.


Back to top



Diagnosing and Managing Food Allergies in Primary Care - How to limit the need for a specialist

Tuesday 22nd October 7-9pm (Finger food will be served from 6.30) at Ella Latham Theatre, The Royal Children’s Hospital. Find out more and register online.

Registration enquiries: South West Melbourne Medicare Local 03 8731 6504, 


Back to top


Positions vacant/wanted

Please note: only new ads or resubmitted ads will be posted here. All other ads can be found on the website


Positions vacant


Craigieburn - GP's needed for brand new medical centre in large new shopping complex. F/T or P/T. Great modern facilities and support. Nursing, on site Pathology and Allied Health services. Contact Leanne on 0407 528 288 or


Heidelberg - busy family friendly practice is looking for a part- time/full time VR GP. The practice is computerised, fully accredited, with a practice nurse and supportive, friendly staff. With on-site pathology, dietician and psychologist and a sessional paediatrician and psychiatrist consulting on a regular basis. Working hours and terms are flexible. Please contact Dr Jean McMullin on 9459 1100 or email,


Ivanhoe Medical Clinic - Opportunity for Part Time VR GP to join the Ivanhoe Medical Clinic. 3-5 sessions and 1 in 8 Sat/Sun mornings. Modern, 11 GPs, supportive colleagues & full time nurses, flexible, friendly, no A/Hs, good remuneration. Contact :- Dr.Stephen D Smith or Dr David Doig on 9499 1245.


Keon Park - Doctors wanted. Southern Cross Care Macleod is relocating to a new 96 bed facility in Keon Park. They are seeking GP’s with an interest in aged care to join their team. They are offering consulting room, medical director available, nursing staff to assist you and accompany you when you visit, designated visiting times. Please call Barbara Stacpoole Manager 9434 4555/0419 165 758 if you wish to discuss further or would like to view the facility.


Mill Park - PVCH GP Super Clinic - Plenty Valley Community Health is requiring Full time/Part Time VR Female or Male GPs to join our brand new family orientated bulk billing clinic. This modern purpose built clinic is supported by friendly practice staff, nurses, allied health and on site pathology. For more information, please contact our Practice Manager, Cathy on 0419 314 839 or via email


Montmorency - Busy, long-established practice seeks a full-time or part-time GP for GP owned family practice. Fully computerized, mixed billing, accredited, practice nurse support and friendly staff. Pathology services on site. Hours negotiable, with Saturday morning roster. No after hours or public holidays. Contact: Kay 9435 1144, Email: Website:


Rosanna Medical Centre - Doctor owner retiring. Long standing, accredited, computerised practice requires new owner. Please call 9435 1191 for details.


Practice staff

Bundoora - Experienced medial receptionist required for a busy medial practice.  Knowledge of  Practice 2000 and Medical Director would be an advantage. Hours Mon - Thurs 4.00pm – finish (approx 8.30pm) and Friday 10.00am-6.00pm. Email


Heidelberg West - A secretory/receptionist with typing skills required for modern, brand new rooms for a gastroenterologist in Bellfield. Enquiries and CV/Resume send to


North Coburg - General Practice Nurse RN (Div 1) – Full time or part time. Energetic proactive PN required with experience in recalls, health assessments, chronic disease management, EPC’s and general treatment room duties including sterilisation of instruments and cold chain management. Experience is also essential in Childhood Vaccination and Wound Care. Must be organized and computer literate; an understanding of Best Practice and Practice 2000 preferred. To apply please email your CV to


Positions wanted

Medical receptionist - looking for work. With 20 years customer service experience in current employment as a Personal Banker at Westpac. Recently completed Certificate III in Business Administration Medical at NMIT Preston. Please contact Micki Ewing on 0434 382 342.


Back to top



Glorious Insults

A Member of Parliament to Disraeli: "Sir, you will either die on the gallows or of some unspeakable disease." "That depends, Sir," said Disraeli, "whether I embrace your policies or your mistress."

"He had delusions of adequacy." - Walter Kerr

"He has all the virtues I dislike and none of the vices I admire." - Winston Churchill

I have never killed a man, but I have read many obituaries with great pleasure." - Clarence Darrow

"He has never been known to use a word that might send a reader to the dictionary." - William Faulkner (about Ernest Hemingway).

"Thank you for sending me a copy of your book; I'll waste no time reading it." - Moses Hadas


Back to top



And remember


            My idea of housework is to sweep the room with a glance.