North East Valley DGP eNews

No 1334: October 2, 2013
eNews is a weekly electronic newsletter sent to all GP practices (with email addresses) within the NEV catchment. The aim is to provide up to date information relevant to GPs and to disseminate the latest activities and resources from the division. All feedback and enquiries welcome and should be addressed to Patty Marshall. You can also visit our website at:
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In this issue:

Editorial                                                Data Quality and the eHealth Challenge    

Aboriginal Health                                Building Bridges in Indigenous Health        

Professional Development                 CPD events   

Information Management                  PEN Computers releases its Cleansing CAT module, Medical Director, Best Practice & General Computer Tips

Items of interest                                  GP Network News    

Men’s Health                                        Men's cancers workshop     

News for Practice Staff                       Orientation Program for Nurses New to General Practice 

Women’s Health                                  Women's Health Seminar    

Positions vacant/wanted                  

Fun stuff                                              


A Word from the Editor

Data Quality and the eHealth Challenge

In their current form the eHealth Shared health Summary and the eHealth Specialist letter and referral letter contain every item from the Past History that has not been flagged as Confidential. In many cases this would lead to a long and messy list, full of duplications and trivial items!

It is worrying that, up until now, it appears that DoHA and NEHTA have been concerned with “getting the numbers” rather than concentrating on the quality of eHealth summaries. This is further exacerbated by the Clinical Leads of NEHTA, representing the GP interests, all recently resigning from NEHTA. To their credit the depleted NEHTA has set up a group (known as CUP) to make recommendations for the improvement of the clinical content of the eHealth summaries. The division has made representations to the CUP and the RACGP is also taking a leadership role in providing advice to NEHTA.

We hope that the eHealth summaries will greatly improve over the coming months, going from a system that “punishes” those GPs who have been diligent in keeping accurate histories to a system that provides quality clinical data.


To assist practices with the data quality and the eHealth challenge ahead, the division is holding an information session on Wednesday, November 27. Click here for the invitation.


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Aboriginal Health

Building Bridges in Indigenous Health

National Indigenous Health Conference: 25th – 27th of November at Pullman Cairns International Hotel, Cairns. See here for more information and to register online or contact us at


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Continuing Professional Development

The Timely Diagnosis of Dementia
Dementia has become an important topic of conversation in general practice as community awareness of dementia as both a social and medical condition grows. With the end of the triennium fast approaching this ALM, presented by ThinkGP, is an effective way to update your knowledge on dementia and also gain 40 points (RACGP Category 1) or 30 ACCRM points. The activity can also be completed in individual one hour modules


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Information Management

PEN Computers releases its Cleansing CAT module

Cleansing CAT is an additional module of the Clinical Audit Tool which assists in the keeping of complete and accurate health records in their practices. It allows the easy identification of critical missing patient data by providing a set of predefined reports. These reports provide data that would otherwise require multiple filter selections and recalculation. The patient record can be opened from the report by double-clicking the patient’s details.

PEN is offering and Introductory Offer of a $50 maintenance fee per annum per practice + GST . This is available until 31st December 2013. Price after 1st of January 2014 is $70 per practice per annum + GST.

The division will be offering a Practice Nurses and Practice Mangers information evening on Wednesday November 27 at La Trobe University as part of its “Data Quality and the eHealth Challenge” network meeting, Ms Christine Chidgey from PEN will be presenting as well as Ms Judy Evans from the RACGP. Plus some character called Noel Stewart. See Editorial.


This week’s MD problem - Getting CVC templates right

Question:  I would be very grateful if you could advise me how to modify CVC templates “comprehensive” & “patient friendly” from the CVC web site.

I have imported them into MD & when attempting to modify because they are landscape I am unable to access all cells.

Answer: You will need to change the Orientation to Landscape as well as change the top, bottom, left and right margins.

1.      Go to the CVC website to find the templates - 

2.      Right click on the template  - CVC patient friendly care plan and choose Save target as... – save it to the desktop, name it accordingly (CVC patient friendly Care Plan).

3.      Open MD and then LetterWriter – from File menu select Modify template... and then Blank Letter.

4.      Click on Import, navigate to the desktop and select the CVC template.

5.      Once it appears on the screen go to the File menu and select Page setup and make the changes to the Orientation and Margins as shown below and click OK.

6.      Once back in LetterWriter go to the File menu and select Save as template... and give it an appropriate name.

7.      Repeat the same process with the Comprehensive Care Plan.

Please Note:

1.      They are not great templates – they don’t use fields to import information from the MD database and there is a tendency for information to spill onto following page.

2.      The Division website has some CVC templates which are correctly formatted for MD and BP. These were completed in July 2012 and can be found at: .


General Computer Tip - Creating an Out of Office message

Sometimes, you may not be at the office and can’t deal with the emails in time, so to let people know why you're not responding to their emails but have received their emails, you can set an out-of-office auto reply in Outlook.

1.      With Outlook open click on the File menu and select Info.

2.      Click on the Automatic replies (Out of Office) button.

3.      Set up your “Out of office” similar to below and click OK when complete.


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Items of Interest

GP Network News

This week’s edition includes: Coalition's pre-election promises will strengthen primary care; GPs Awarded; Managing the Risks of Fatigue; What’s in this week’s Australian Medicine?; MJA Insight – good reading for GPs; GP survey on the use of alcohol guidelines; Assist at Gallipoli - Anzac Day 2014; New BEACH publications; Middle East respiratory syndrome (MERS) coronavirus – Update; DVA Provider Enquiry Number;


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Men’s Health

Men's cancers workshop

Friday 4 October - This 4-hour interactive workshop is aimed at health and community workers who want to update their skills and knowledge about men's cancer prevention and early detection. See here for more information and registration.


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News for Practice Staff

Orientation Program for Nurses New to General Practice

Tuesday, 8 October 2013 - Wednesday, 9 October. This 2 day workshop will support nurses who have been working in a medical practice for up to 12 months. Click here for more information and registration.


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Women’s Health

Women's Health Seminar

Saturday 12 October 8am: registrations, 8:30am - 1.45pm: Women's Health Seminar, 1:45 - 3:15pm: CPR (optional) at Law Building, University of Melbourne . See here for more information and registration.


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Positions vacant/wanted

Please note: only new ads or resubmitted ads will be posted here. All other ads can be found on the website


Positions vacant


Craigieburn - GP's needed for brand new medical centre in large new shopping complex. F/T or P/T. Great modern facilities and support. Nursing, on site Pathology and Allied Health services. Contact Leanne on 0407 528 288 or


Heidelberg - busy family friendly practice is looking for a part- time/full time VR GP. The practice is computerised, fully accredited, with a practice nurse and supportive, friendly staff. With on-site pathology, dietician and psychologist and a sessional paediatrician and psychiatrist consulting on a regular basis. Working hours and terms are flexible. Please contact Dr Jean McMullin on 9459 1100 or email,


Ivanhoe Medical Clinic - Opportunity for Part Time VR GP to join the Ivanhoe Medical Clinic. 3-5 sessions and 1 in 8 Sat/Sun mornings. Modern, 11 GPs, supportive colleagues & full time nurses, flexible, friendly, no A/Hs, good remuneration. Contact :- Dr.Stephen D Smith or Dr David Doig on 9499 1245.


Keon Park - Doctors wanted. Southern Cross Care Macleod is relocating to a new 96 bed facility in Keon Park. They are seeking GP’s with an interest in aged care to join their team. They are offering consulting room, medical director available, nursing staff to assist you and accompany you when you visit, designated visiting times. Please call Barbara Stacpoole Manager 9434 4555/0419 165 758 if you wish to discuss further or would like to view the facility.


Mill Park - PVCH GP Super Clinic - Plenty Valley Community Health is requiring Full time/Part Time VR Female or Male GPs to join our brand new family orientated bulk billing clinic. This modern purpose built clinic is supported by friendly practice staff, nurses, allied health and on site pathology. For more information, please contact our Practice Manager, Cathy on 0419 314 839 or via email


Montmorency - Busy, long-established practice seeks a full-time or part-time GP for GP owned family practice. Fully computerized, mixed billing, accredited, practice nurse support and friendly staff. Pathology services on site. Hours negotiable, with Saturday morning roster. No after hours or public holidays. Contact: Kay 9435 1144, Email: Website:


Rosanna Medical Centre - Doctor owner retiring. Long standing, accredited, computerised practice requires new owner. Please call 9435 1191 for details.


Practice staff

Bundoora - Practice Nurse DV 1, required for a busy family practice, to work with nursing team. Position - maternity relief and holiday leave cover, Thursdays and Fridays 8 - 4.30. Experience in triage, wound care, childhood immunisations and health assessments required. Moderate computer skills necessary. Commence October. Call Jan Allen 9467 1444 or email


North Coburg - General Practice Nurse RN (Div 1) – Full time or part time. Energetic proactive PN required with experience in recalls, health assessments, chronic disease management, EPC’s and general treatment room duties including sterilisation of instruments and cold chain management. Experience is also essential in Childhood Vaccination and Wound Care. Must be organized and computer literate; an understanding of Best Practice and Practice 2000 preferred. To apply please email your CV to


Positions wanted

Medical receptionist - looking for work. With 20 years customer service experience in current employment as a Personal Banker at Westpac. Recently completed Certificate III in Business Administration Medical at NMIT Preston. Please contact Micki Ewing on 0434 382 342.


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What to Like about Retirement!

Question: How many days in a week?

Answer: 6 Saturdays, 1 Sunday


Question: When is a retiree's bedtime?

Answer: Two hours after he falls asleep on the couch.


Question: How many retirees to change a light bulb?

Answer: Only one, but it might take all day.


Question: What's the biggest gripe of retirees?

Answer: There is not enough time to get everything done.


Question: Why don't retirees mind being called Seniors?

Answer: The term comes with a 10% discount.


Question: Among retirees, what is considered formal attire?

Answer: Tied shoes.


Question: Why are retirees so slow to clean out the basement, attic or garage?

Answer: They know that as soon as they do, one of their adult kids will want to store stuff there.


Question: What is the best way to describe retirement?

Answer: The never ending Coffee Break.


Question: What's the biggest advantage of going back to school as a retiree?

Answer: If you cut classes, no one calls your parents.


Question: What do you do all week?

Answer: Monday to Friday, NOTHING..... Saturday & Sunday, I rest.


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And remember


            Never trade luck for skill.