North East Valley DGP eNews

No 1330: September 4, 2013
eNews is a weekly electronic newsletter sent to all GP practices (with email addresses) within the NEV catchment. The aim is to provide up to date information relevant to GPs and to disseminate the latest activities and resources from the division. All feedback and enquiries welcome and should be addressed to Patty Marshall. You can also visit our website at:
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In this issue:

Editorial                                                Have your say, return the survey!!  

Professional Development                 CPD events   

Information Management                  Medical Director, Best Practice & General Computer Tips

Items of interest                                  Computer and information security standards and templates, GP Network News

News for Practice Staff                       Healthy Kids Check workshop, Newsletters, Nursing Scholarships, Nursing Education

Women’s Health                                  Pelvic Floor Health and Incontinence, Supporting Newly Arrived and Immigrant Women to Access Cancer Screening     

Positions vacant/wanted                  

Fun stuff                                              


A Word from the Editor

Have your say, return the survey!!

By now you should have received by mail an INDEPENDENT SURVEY on the General Practice support services provided by Northern Melbourne Medicare Local (NMML). This survey has been implemented as a direct result of ongoing concerns expressed by constituent GPs and Practices regarding the lack of support from the NMML.

The primary areas of concern addressed by this survey are:

·         membership

·         after hours incentive grants

·         mental health support

·         information management (ehealth) support

NEVDGP’s interest in these matters is to continue to support its General Practice members and associates by providing them with a constructive, co-ordinated and inclusive opportunity to express their views, and submit and lobby those views via the most direct and effective manner to the Board of NMML. We firmly believe that your participation is in your Practice’s own best interests.

We strongly urge you to fill in the survey and post back your responses in the reply-paid envelope. If you have not received a copy of the survey please contact the division and we will send one to you.


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Continuing Professional Development

An update on Chronic Hepatitis B - a vital role for General Practice

Wednesday, 11 September 6.30pm-9.00pm at St Vincent’s Clinical Education & Simulation Centre: Level 3, Healy Wing, 41 Victoria Parade, Fitzroy. Hosted by St Vincent's Hospital, Melbourne, this panel discussion will be focusing on awareness, social, and health literacy issues of Hep B as well as basics of transmission and prevention. Registrations close on Friday 6 September.


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Information Management

Medical Director Tip - The Personally Controlled Electronic Health Record – Configuring MD

There are three fundamental building blocks that underpin the PCEHR and interactions with it.

·         Patient Health Identifier (HI): allocated to every Australian by Medicare

·         Health Provider Identifier — Individual (HPI-I): allocated by APRA to all Health Providers

·         Health Provider Identifier — Organisation (HPI-O): allocated by Medicare upon application

Medical Director needs to be able to download the Health Identifier (HI) for every patient that wants you to be able to access or create their PCEHR. The other identifiers that apply to you and the practice need to be entered into MD as well as special security certificates and other settings.

The error screen (left) that appears when you try to access a PCEHR and do not have the necessary configuration enabled, gives a clear indication of what is wrong, and where in MD you need to fix it.


Once you have all the green ticks you are ready to access and upload to the patient’s PCEHR.






This week’s MD problem - Recording pap smears done elsewhere

Question: I am trying to improve our Pap information on MD. Do you know where doctors can record pap dates for paps done by a specialist please so it will show in the patient record? Our stats could be better and I have noticed when printing files to send off many have no record of pap smear but they have actually been done here or elsewhere?

Answer: There are 2 places where you can manually enter pap results, i.e. those results that haven’t been downloaded and filed into the patient record.

Method 1: using the Investigations tab

1.      Click on the patient’s Results tab.

2.      Click on the red + sign, or right click to open the Add Investigation Result window.

3.      Add the details of the result.


Method 2: using the Pap test tab

1.      Click on the Pap Test tab inside the patient record.

2.      Click on the red + sign, or right click to open the Record Pap Test Result window.

3.      Add the details of the result from the drop down menu.

4.      Click on the Add button.


Please note: The PEN Clinical Audit Tool looks for Pap results in both places.




Best Practice Tip - Adding a check box

Some BP templates have a check box so the p becomes x. The trick is to highlight the checkbox (just the check box, not the space that follows) and type an x. If just the x appears it means you have highlighted more than the checkbox. You must immediately undo to return it to “normal”.

Better written templates use tables to create a bordered square. In this case you simply type an X in the square.


General Computer Tip - Using Format Painter for multiple changes

The Format Painter can be used to change multiple sections of text.

  1. Description: Description: Format Painter command on the ribbonOn the Home tab, in the Clipboard group, click on the  Format Painter – the pointer changes to a paint brush icon.
  2. Double-click the Format Painter button if you want to change the format of multiple selections in your document.
  3. Highlight the text you wish to change and release the mouse button when finished, then repeat for the next section(s) of text.





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Items of Interest

Computer and information security standards and templates

The second edition of the RACGP Computer and information security standards (CISS) provides general practices with information and recommendations that will raise awareness of contemporary security issues and help protect against potential exposure to loss of sensitive data. The Standards can be downloaded from here.


GP Network News

This week’s edition includes: More health talk, but not much substance; Uptake of Medicare Local contract still problematic; Telephone and Australian Health Professionals Directory scam alert; Payment Delays - Defence; Presentation of AMA Indigenous Peoples’ Medical Scholarship; Chronic health down to the wire; GPs invited to participate in survey on the use of alcohol guidelines; Medical Journal of Australia; Middle East respiratory syndrome (MERS) coronavirus - update;


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News for Practice Staff

Healthy Kids Check workshop

Aimed at practice nurses and other interested health professionals working with 4 year old children. This session covers the theoretical and practical components of the Health Kids Check as well as general information about caring for children. Click here.



Latest APNA newsletter.

Benchmarque Group newsletter.


Nursing Scholarships

A range of aged care scholarships offered by the Australian Government are available and applications are open.

Other scholarships under the NAHSSS include undergraduate, postgraduate, CPD, nurse re-entry, midwifery prescribing, Tasmanian Postgraduate and Tasmanian CPD. Further information is available here.


Nursing Education

The University of Newcastle is offering several Postgraduate courses for nurses. See here for courses offered.


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Women’s Health

Pelvic Floor Health and Incontinence

A number of female patients have continence issues that markedly affect their health. Refresh your knowledge of pelvic floor health and incontinence through this video discussion with Dr Margaret Sherburn, manager physiotherapy from Royal Women’s Hospital, Melbourne. Margaret discusses the diagnosis of incontinence, referral and management options and funding schemes available for people with permanent and incurable incontinence.


Supporting Newly Arrived and Immigrant Women to Access Cancer Screening

PapScreen Victoria and BreastScreen Victoria invites health, government and community employees and managers to a workshop aiming to increase knowledge and awareness of the importance of cancer screening and prevention. Wednesday 11 September 10am – 3.30pm at Main Conference Room. Cancer Council Victoria, 100 Drummond St, Carlton.     

PapScreen Victoria and Breast Screen Victoria will provide small grants to support CALD services to integrate screening messages into their work via health promotion events. To register please click here.


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Positions vacant/wanted

Please note: only new ads or resubmitted ads will be posted here. All other ads can be found on the website


Positions vacant


Bundoora - Practice Nurse DV 1, required for a busy family practice, to work with nursing team. Position - maternity relief and holiday leave cover, Thursdays and Fridays 8 - 4.30. Experience in triage, wound care, childhood immunisations and health assessments required. Moderate computer skills necessary. Commence October. Call Jan Allen 9467 1444 or email


Heidelberg - busy family friendly practice is looking for a part- time/full time VR GP. The practice is computerised, fully accredited, with a practice nurse and supportive, friendly staff. With on-site pathology, dietician and psychologist and a sessional paediatrician and psychiatrist  consulting on a regular basis. Working hours and terms are flexible. Please contact Dr Jean McMullin on 9459 1100 or email,


Keon Park - Doctors wanted. Southern Cross Care Macleod is relocating to a new 96 bed facility in Keon Park. They are seeking GP’s with an interest in aged care to join their team. They are offering consulting room, medical director available, nursing staff to assist you and accompany you when you visit, designated visiting times. Please call Barbara Stacpoole Manager 9434 4555/0419 165 758 if you wish to discuss further or would like to view the facility.


Mill Park - PVCH GP Super Clinic - Plenty Valley Community Health is requiring Full time/Part Time VR Female or Male GPs to join our brand new family orientated bulk billing clinic. This modern purpose built clinic is supported by friendly practice staff, nurses, allied health and on site pathology. For more information, please contact our Practice Manager, Cathy on 0419 314 839 or via email


Montmorency - Busy, long-established practice seeks a full-time or part-time GP for GP owned family practice. Fully computerized, mixed billing, accredited, practice nurse support and friendly staff. Pathology services on site. Hours negotiable, with Saturday morning roster. No after hours or public holidays. Contact: Kay 9435 1144, Email: Website:


Watsonia - Rosanna Medical Centre is seeking a PT/VR GP. A computerised, accredited, mixed billing, long established practice. Friendly supportive team. Please call 9435 1191.


Practice staff

North Coburg - General Practice Nurse RN (Div 1) – Full time or part time. Energetic proactive PN required with experience in recalls, health assessments, chronic disease management, EPC’s and general treatment room duties including sterilisation of instruments and cold chain management. Experience is also essential in Childhood Vaccination and Wound Care. Must be organized and computer literate; an understanding of Best Practice and Practice 2000 preferred. To apply please email your CV to


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Importance of Original Knowledge

Principle #1: Don't trust retellers, get hold of the original sources.

A new monk arrives at the monastery. He is assigned to help the other monks in copying the old texts by hand. He notices, however, that they are copying copies, and not the original books.

So, the new monk goes to the head monk to ask him about this. He points out that if there was an error in the first copy, that error would be continued in all of the other copies. The head monk says, "We have been copying from the copies for centuries, but you make a good point, my son."

So, he goes down into the cellar with one of the copies to check it against the original. Hours later, nobody has seen him. So, one of the monks goes downstairs to look for him. He hears sobbing coming from the back of the cellar and finds the old monk leaning over one of the original books crying. He asks what's wrong.

"The word is celebrate not celibate," says the old monk with tears in his eyes.


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And remember


            …change is inevitable, except from a vending machine.