North East Valley DGP eNews

No 1329: August 28, 2013
eNews is a weekly electronic newsletter sent to all GP practices (with email addresses) within the NEV catchment. The aim is to provide up to date information relevant to GPs and to disseminate the latest activities and resources from the division. All feedback and enquiries welcome and should be addressed to Patty Marshall. You can also visit our website at:
To subscribe to eNews click on subscribe. To be removed from the eNews distribution list click on Unsubscribe


In this issue:

Editorial                                                Member survey – a chance to have YOUR say!, Setting up the PCEHR

Aboriginal Health                                Building Bridges in Indigenous Health        

Chronic Disease Management            Diabetes PACT study

Professional Development                 CPD events   

Immunisation                                       Measles alert, BioCSL newsletter    

Information Management                  Medical Director, Best Practice & General Computer Tips

Items of interest                                  Electronic Delivery of Austin Health Outpatient Letters, Electronic Delivery of Austin Health Discharge Summary and Admission/Discharge Notifications, GPA enews, National Health Services Directory, GP Network News          

Mental Health                                      Connecting Minds: Upskilling in Psychological Medicine   

News for Practice Staff                       Cancer Survivorship in General Practice, Sexual and reproductive health, 2014 Nursing and Allied Health Scholarship and Support Scheme 

Women’s Health                                  Fertility Week          

Positions vacant/wanted                  

Fun stuff                                              


A Word from the Editor

Member survey – a chance to have YOUR say!

This editorial is to alert you that, within a few days, you will be receiving by mail an INDEPENDENT SURVEY which will give you the opportunity to have your say on the General Practice support services provided by Northern Melbourne Medicare Local (NMML). This survey has been implemented as a direct result of ongoing concerns expressed by constituent GPs and Practices regarding the  lack of support from the NMML.

The primary areas of concern addressed by this survey are:

·         membership

·         after hours incentive grants

·         mental health support

·         information management (ehealth) support

NEVDGP’s interest in these matters is to continue to support its General Practice members and associates by providing them with a constructive, co-ordinated and inclusive opportunity to express their views, and submit and lobby those views via the most direct and effective manner to the Board of NMML. We firmly believe that your participation is in your Practice’s own best interests. The survey will be in the mail later this week.


Setting up the PCEHR

Over the next weeks we will use the hints to bring you up-to-date in having your system ready for the Personally Controlled Electronic Health Record (PCEHR). Be aware, that setting it in place is not always a straight forward process and really, it should be the role of the eHealth-funded ML to assist you. Over the next few weeks, via eNews, we will provide the necessary information for you. This week we start off with helping patients apply for the PCEHR.

The patients either enrol themselves or are “assisted” by a healthcare organisation. Our advice: get the patients to enrol themselves online – so much easier for everyone!!!


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Aboriginal Health

Building Bridges in Indigenous Health

National Indigenous Health Conference: 25th – 27th of November at Pullman Cairns International Hotel, Cairns. For more information see the website.

Register online here or contact us at


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Chronic Disease Management

Diabetes PACT study

The Australian Centre for Behavioural Research in Diabetes and the Australian Catholic University are doing a study on physical activity in type 2 diabetes. GPs and Practice Nurses are invited to relate your experiences advising/counselling your patients with type 2 diabetes about their physical activity. You can help us by volunteering to take part in a 20 minute telephone interview and providing your views and experiences. Everyone who takes part will receive a $20 Coles/Myer gift voucher. Please contact Brittany Ager ( or visit the website ( to find out how you can tell us about your patients, with type 2 diabetes, Physical Activity Challenges and Triumphs.


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Continuing Professional Development

Healthy Eating – Managing Good Nutrition

This education activity outlines healthy eating patterns during pregnancy and lactation, in the management of hypercholesterolaemia, in older people and in minimising food allergy.
Whether you need a quick refresher on the latest dietary information or want to gain a deeper understanding of healthy eating, this accredited education activity will allow you to confidently and accurately provide basic nutrition advice to your patients and clients. Click here.


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Measles alert

Further to the measles alert issued on the 8 August 2013, there have now been nine cases reported over the last three weeks in Melbourne. See here for latest alert.


BioCSL newsletter

Vaccine news July 2013 click here.


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Information Management

Medical Director Tip - The Personally Controlled Electronic Health Record – enrolling the patient

Apart from setting up the building blocks, (which will be described next week), you may wish that your patients apply for their own PCEHR. There are 4 ways to do this:

1.      The easiest way to do this is online: – here they can register, just be sure they:

·         have their Medicare number handy

·         have the date of the last GP visit and how much it cost

·         have a secure password (numbers and letters)

·         are able to answer some security questions

2.      By telephone: 1800 723 471

3.      In person at a centre offering Medicare services

4.      In writing – form and booklet available from and click on Resources link

Healthcare organisations are also able to register patients through what is known as the “Assisted Registration” – this is quite a lengthy process but you can see the steps by clicking here.

By far the easiest way to apply for the PCEHR is on-line and patients should be encouraged to do so. The other methods are at best tortuous as you need to have a large quantity of supporting documentation to prove who you are!


This week’s MD problem - How to view the one patient’s result in the Holding file?

Question:  I am with a patient. Is there a way to only view that patient’s results in the Holding file?

Answer: Not really but you can alphabetise the holding file list of patients so you can then scroll through the list of all patients and find the patient you want – all the results for that patient will be grouped together.

1.      From inside the patient record, click on the Correspondence menu and select Check Holding File...

2.      When the Holding File list appears click on the Patient column heading – this will alphabetise the patient list in ascending order and a / appears in the Patient heading to indicate that the list is sorted by that column.

3.      Scroll through the patients until you find the patient you want and all Holding file results for that patient will be together.

Note: Once you have finished looking at, or actioning the result, you may wish to sort the results by date – simply click on the Date created column.


Best Practice Tip - Changing a “Supplied” template into a “Custom” template

Best Practice has a set of “supplied” templates which you access by clicking on the Supplied radio button when opening a new template. You may wish that these appear in the Custom set of templates.

1.      Open LetterWriter and from the Templates menu select Edit template.

2.      Click on the Supplied radio button

3.      Double click on one of the Supplied templates

4.      Make changes (where necessary)

5.      From File menu select Save type in the filename and then Save

Now when you select a New template the template will be in the Custom list.


General Computer Tip - Using Format Painter for graphics

For graphics, the Format Painter works best with drawing objects, such as AutoShapes. However, you can copy formatting from a picture (such as the picture's border).


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Items of Interest

Electronic Delivery of Austin Health Outpatient Letters - Now Available

Austin Health can now deliver some Outpatient letters to GPs electronically. The service is fast, FREE and saves you time on scanning. It is compatible with all the popular practice management systems. Outpatient letters are sent from OzeScribe, Austin Health's external transcription provider using the ReferralNet or Argus secure messaging systems. Letters are delivered straight into your practice management software. This service at OzeScribe is known as OzePost. To begin using this free service visit for easy online registration. For any additional information, please contact OzeScribe on 1300 727 423.

If your practice already has ReferralNet or Argus installed, you should already be receiving some of your Outpatient letters electronically from Austin Health.


Electronic Delivery of Austin Health Discharge Summary and Admission/Discharge Notifications

Austin Health has the capacity to email Admission and Discharge Notifications and Discharge Summaries to GPs.  If you would like to receive your communication electronically, please contact Geoff McKinnon at 


GPA enews August 2013

For organisations supporting general practice. Upcoming Webinars click here.


National Health Services Directory  

August 2013 Newsletter


GP Network News

This week’s edition includes: Campaign capers; Coalition has been listening on health policy; Labor health package would build hospital capacity and expands important health services; New rules should boost vaccination rates; GPMPs, TCAs and reviews help to improve diabetes outcomes; What's in the latest Medical Journal of Australia?; Middle East respiratory syndrome (MERS) coronavirus - situation update.


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Mental Health

Connecting Minds: Upskilling in Psychological Medicine

13th-15th September presented by The Australian Society for Psychological Medicine and RACGP NFSI. It is specifically designed for GPs and other practitioners with an interest in psychological medicine. The keynote speakers include Psychologist Michael Carr-Gregg, Prof Pat McGorry (2010 Australian of the Year), Dr Arne Rubinstein and Dr Russ Harris (author of The Happiness Trap). Further information can be obtained from . GP registrars and MHN are encouraged to attend-there is a discount of 30%. Flier and registration.


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News for Practice Staff

Cancer Survivorship in General Practice

A practical guide for Primary Health Care Nurses. Many cancer survivors require ongoing care for issues which arise as a result of cancer treatment. Cancer Council Victoria has developed a free online education module to provide primary health care nurses with the skills and knowledge they need to support patients living with a cancer diagnosis. Click here.


Sexual and reproductive health

Annual nurses’ professional update, Monday, 18 November 9.10am - 3.50pm at the Multicultural Hub, 506 Elizabeth St. Melbourne (opp. Victoria Market).

For flier and registration click here


2014 Nursing and Allied Health Scholarship and Support Scheme
Application closes 13 September 2013. Applications are now open to students wishing to undertake further postgraduate studies in primary care nursing. Successful applicants will receive $7,500 per semester for full time study or $3,750 for part time study up to a maximum scholarship value of $30,000. More information.


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Women’s Health

Fertility Week, 2–8 September

Most Australians want children and have an idea how many children they want. Yet about nine per cent of Australian couples have difficulty getting pregnant. Knowledge about key fertility factors like age, weight, smoking, alcohol use and timing of sex can mean a huge difference to the lives of your patients and clients.

Your Fertility aims to give the Australian community clear and accurate information about the factors that will help them conceive and have healthy children. As a health professional, you can help by sharing our evidence-based information about fertility and preconception health with your patients and clients during Fertility Week, 2–8 September.

Our Your Fertility pack has Fertility Week activity ideas, promotional resources, a preconception health checklist, preconception health DVDs and more.

For further information, contact the Your Fertility project team on (03) 8601 5250 or


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Positions vacant/wanted

Please note: only new ads or resubmitted ads will be posted here. All other ads can be found on the website


Positions vacant


Heidelberg - busy family friendly practice is looking for a part- time/full time VR GP. The practice is computerised, fully accredited, with a practice nurse and supportive, friendly staff. With on-site pathology, dietician and psychologist and a sessional paediatrician and psychiatrist  consulting on a regular basis. Working hours and terms are flexible. Please contact Dr Jean McMullin on 9459 1100 or email,


Keon Park - Doctors wanted. Southern Cross Care Macleod is relocating to a new 96 bed facility in Keon Park. They are seeking GP’s with an interest in aged care to join their team. They are offering consulting room, medical director available, nursing staff to assist you and accompany you when you visit, designated visiting times. Please call Barbara Stacpoole Manager 9434 4555/0419 165 758 if you wish to discuss further or would like to view the facility.


Mill Park - PVCH GP Super Clinic - Plenty Valley Community Health is requiring Full time/Part Time VR Female or Male GPs to join our brand new family orientated bulk billing clinic. This modern purpose built clinic is supported by friendly practice staff, nurses, allied health and on site pathology. For more information, please contact our Practice Manager, Cathy on 0419 314 839 or via email


Montmorency - Busy, long-established practice seeks a full-time or part-time GP for GP owned family practice. Fully computerized, mixed billing, accredited, practice nurse support and friendly staff. Pathology services on site. Hours negotiable, with Saturday morning roster. No after hours or public holidays. Contact: Kay 9435 1144, Email: Website:


Watsonia - Rosanna Medical Centre is seeking a PT/VR GP. A computerised, accredited, mixed billing, long established practice. Friendly supportive team. Please call 9435 1191.


Practice staff

North Coburg - General Practice Nurse RN (Div 1) – Full time or part time. Energetic proactive PN required with experience in recalls, health assessments, chronic disease management, EPC’s and general treatment room duties including sterilisation of instruments and cold chain management. Experience is also essential in Childhood Vaccination and Wound Care. Must be organized and computer literate; an understanding of Best Practice and Practice 2000 preferred. To apply please email your CV to


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Two women talking in heaven: 
1st woman: Hi! My name is Wanda. 
2nd woman: Hi! I'm Kelly. How'd you die?   
1st woman: I Froze to Death. 
2nd woman: How Horrible!   
1st woman: It wasn't so bad. After I quit shaking from the cold, I began to get warm & sleepy, and finally died a peaceful death. What about you? 
2nd woman: I died of a massive heart attack. I suspected that my husband was cheating, so I came home early to catch him in the act. But instead, I found him all by himself in the den watching TV. 
1st woman: So, what happened? 
2nd woman: I was so sure there was another woman there somewhere that I started running all over the house looking. I ran up into the attic and searched, and down into the basement. Then I went through every closet and checked under all the beds. I kept this up until I had looked everywhere, and finally I became so exhausted that I just keeled over with a heart attack and died. 
1st woman: Too bad you didn't look in the freezer - we'd both still be alive. 


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And remember


            There's a fine line between cuddling and holding someone down so they can't get away.