North East Valley DGP eNews

No 1327: August 14, 2013
eNews is a weekly electronic newsletter sent to all GP practices (with email addresses) within the NEV catchment. The aim is to provide up to date information relevant to GPs and to disseminate the latest activities and resources from the division. All feedback and enquiries welcome and should be addressed to Patty Marshall. You can also visit our website at:
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In this issue:

Editorial                                                Are you being served?         

Aboriginal Health                                2013 National Indigenous Health Conference

Professional Development                 CPD events   

Immunisation                                       Department of Health immunisation newsletter    

Information Management                  Medical Director, Best Practice & General Computer Tips

Items of interest                                  GPs needed for patient management working groups, GP Network News

News for Practice Staff                       Cancer Survivorship - a practical guide for primary healthcare nurses, Free Online Infection Control, Latest APNA newsletter  

Positions vacant/wanted                  

Fun stuff                                              


A Word from the Editor

Are you being served?

The Northern Melbourne Medicare Local took over responsibility for primary care coordination in Melbourne’s North Eastern suburbs approximately 18 months ago. We are keen to hear your views on how the level and quality of support you are currently receiving from the NMML and/or Infiniti Health care compares to that previously or currently provided by the North East Valley Division of General Practice. The CPD events we have run this year have been exceptionally well attended by GPs, Practice Managers & Practice Nurses.

There have been some clearly identifiable areas of concern such as practices denied membership of the NMML and After Hours PIP replacement contracts described by the AMA as onerous and restrictive. Practice Managers have also found them complicated and daunting. There are also a number of emerging issues such as Information Management/eHealth, After Hours Aged Care and Mental Health which may have already affected your practice or will at some point in the future.


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Aboriginal Health

2013 National Indigenous Health Conference

Monday 25 - Wednesday 27 November at Pullman Cairns International Hotel. Click here for more information and registration. 


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Continuing Professional Development

CPR training

The Benchmarque Group with support from NEVDGP have organised to run a Cardiopulmonary Resuscitation evening on Wednesday21st August 6.30-8.30pm (dinner and registration from 6pm) at John Scott Meeting House, La Trobe Uni. Cost: $55 – full payment is required on Registration. Please return this registration form by mail (with cheque) or fax (9496 4349) or email ( and pay on the night by cash or cheque. Credit card facilities are NOT available. Postal address is North East Valley Division of General Practice, C/- Repatriation Hospital, Locked Bag 1, Heidelberg West, VIC 3081.


Genetics & Medical Prevention in Cancer - a Workshop for GPs

Wednesday 25 September 7-9pm at Hilton White Estate Conference Room in BRICC L1, Ballarat Integrated Cancer Services, Drummond St, Ballarat. Leading experts from Austin Health present the latest evidence-based information on a range of issues. More information about the workshop, including topics, speakers and registration details please click here.


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The latest Department of Health immunisation newsletter can be viewed here.


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Information Management

Medical Director Tip - Creating an electronic version of a complete patient record

When in a patient record you can go to the Summaries menu and get various summaries. The top menu item is Complete Record but this isn’t quite the case as at the very bottom of the Complete Record you get this message:


Please note that this summary does not contain copies of any correspondence, either to the Practice, or from the Practice, concerning [Patient Name]. Should this be required, please contact the Practice.


You are able, however, to create an html version of the complete record (including all correspondence) using the HCN Maintenance program – this means you open the record using a web browser such as Internet Explorer and all correspondence such as Letters are displayed as a link.

1.      Open the HCN Maintenance program

2.      Under Database Tasks select Common and then click on Import / Export

3.      Start the Wizard and when prompted select Export

4.      Click on Clinical and choose HTML

5.      Select a patient and when prompted for a Filename select a location such as the desktop (a bit confusing as you are selecting a location not a file)

6.      This creates a folder with the patient’s name.

7.      Open the folder and then double click on the HTML file which includes the patient’s name – you now have the complete record with links to all correspondence.


This week’s MD problem - Importing patient records from a CD/DVD

Question:  When we receive a patient file on a CD is there any magic trick to get it to import, some do and some don’t?

Answer: The simple answer is the patient file you receive must be an MD3 patient file saved in XML format through the HCN Maintenance import/export function. Non-MD3 clinical software, pdfs and HTML formats can’t be imported as MD patient files.


Best Practice Tip - Quick way of choosing from a template list

When choosing from the drop down list of templates in LetterWriter you can either scroll through the list, or more quickly, type the first letter of the template name, e.g. M to jump to Medical Certificate. If you slowly typed M and then E it would jump to the templates beginning with M and then back to those starting with E. However if you quickly type M then E it would take you to templates starting with ME. If you are quick enough you could even type the first 3 letters. This is especially convenient where you have a number of different templates that begin with the same letter.

You may wish to use this method with other drop down lists.


General Computer Tip - Closing multiple windows quickly

If you have several windows open of the same document type (e.g. 6 Word documents) you can close them in one short step.

  1. First save the document(s)
  2. Right click on the program icon (e.g. the Word icon) in the task bar and select Close all Windows.


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Items of Interest

GPs needed for patient management working groups

In 2006, the Department of Health published the Patient Management Frameworks to improve cancer outcomes by facilitating consistent evidence based care.

The Cancer Council Victoria is currently reviewing the frameworks, as well as developing consumer versions to assist patients, families and carers navigate the care pathway. 

Lung and colorectal cancer will be reviewed first. Expert working groups are being established to undertake the review and we are seeking general practitioners with an interest in lung or colorectal cancer to participate. This will involve attending a full day workshop in Melbourne on Friday 11 October (colorectal) or Wednesday 16 October (lung).

If you are interested in joining either group please contact the PMF Project Manager, Jessica Delaney on 9635 5199 or


GP Network News

This week’s edition includes: Telephone scam alert; Federal Election 2013 – The Final Countdown; MERS coronavirus update; The prevalence of chronic pain in general practice; Greens' asylum seeker health panel policy must be supported by major parties; AMC opens Australia's first national medical test centre; National Antenatal Care Guidelines; Professor Fiona Wood to open 2013 GPET Convention; Medical Journal of Australia;


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News for Practice Staff

Cancer Survivorship - a practical guide for primary healthcare nurses

ThinkGP in partnership with Cancer Council Victoria presents this new activity on Cancer Survivorship. The education discusses cancer survivorship and models of care in the primary care setting. The module also outlines management of cancer survivors, the role of carers and families and the tools and community services available to assist. 


Free Online Infection Control

This module covers the principles of infection control and the need to understand how to keep staff and their patients safe from infectious micro-organisms.


Latest APNA newsletter

See here.


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Positions vacant/wanted

Please note: only new ads or resubmitted ads will be posted here. All other ads can be found on the website


Positions vacant


Keon Park - Doctors wanted. Southern Cross Care Macleod is relocating to a new 96 bed facility in Keon Park. They are seeking GP’s with an interest in aged care to join their team. They are offering consulting room, medical director available, nursing staff to assist you and accompany you when you visit, designated visiting times. Please call Barbara Stacpoole Manager 9434 4555/0419 165 758 if you wish to discuss further or would like to view the facility.


Mill Park - PVCH GP Super Clinic - Plenty Valley Community Health is requiring Full time/Part Time VR Female or Male GPs to join our brand new family orientated bulk billing clinic. This modern purpose built clinic is supported by friendly practice staff, nurses, allied health and on site pathology. For more information, please contact our Practice Manager, Cathy on 0419 314 839 or via email


Montmorency - Busy, long-established practice seeks a full-time or part-time GP for GP owned family practice. Fully computerized, mixed billing, accredited, practice nurse support and friendly staff. Pathology services on site. Hours negotiable, with Saturday morning roster. No after hours or public holidays. Contact: Kay 03 9435 1144, Email: Website:


Watsonia - Rosanna Medical Centre is seeking a PT/VR GP. A computerised, accredited, mixed billing, long established practice. Friendly supportive team. Please call (03) 9435 1191.


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A woman and her ten-year-old son were riding in a taxi down the dark end of town.

It was raining and all the prostitutes were standing under the awnings.

"Mum," said the boy, "What are all those women doing?"

"They're waiting for their husbands to get off work", she replied.

The taxi driver turns round and says, "Geez lady, why don't you tell him the truth? They're hookers, boy! They have sex with men for money."

The little boy's eyes got wide and he said, "Is that true, Mum?"

His mother, glaring hard at the taxi driver, finally answers in the affirmative.

After a few minutes, the kid asks,

"Mum, what happens to their babies?"

"Most of them become taxi drivers", she said.


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And remember


            You do not need a parachute to skydive. You only need a parachute to skydive twice.