North East Valley DGP eNews

No 1325: July 31, 2013
eNews is a weekly electronic newsletter sent to all GP practices (with email addresses) within the NEV catchment. The aim is to provide up to date information relevant to GPs and to disseminate the latest activities and resources from the division. All feedback and enquiries welcome and should be addressed to Patty Marshall. You can also visit our website at:
To subscribe to eNews click on subscribe. To be removed from the eNews distribution list click on Unsubscribe


In this issue:

Editorial                                                SMD Compliance commissioning due date extended to October 31, 2013         

Aboriginal Health                                The Australian Indigenous ClinicalInfoNet  

Chronic Disease Management            Austin Health Diabetes Discovery Project, Supermarket tours       

Professional Development                 CPD events   

Information Management                  Electronic Delivery of Austin Health Outpatient Letters - Now Available, Medical Director, Best Practice & General Computer Tips

Items of interest                                  Promoting Refugee Health, Free GPA webinars for accreditation support, Patient Controlled Booking at Austin Health Specialist Clinics, GP Network News

News for Practice Staff                       Infection Control newsletters          

Paediatrics                                           2013 Paediatric Seminar

Women’s Health                                  Pap Tests Evaluation, Fertility Week                       

Positions vacant/wanted                  

Fun stuff                                              


A Word from the Editor

SMD Compliance commissioning due date extended to October 31, 2013

In what can be only described as a fit of common sense the general practices maintaining compliance with the eHealth Practice Incentives Program have been granted an 11th hour reprieve, with the deadline by which they must have a secure messaging solution commissioned being extended to 31 October 2013 for the commissioning to take place.

This extension for the Secure Messaging requirement under the Practice Incentives Program (PIP) eHealth incentive was announced last Friday evening.

More information about the SMD requirement can be found on the NEHTA website here.


Back to top


Aboriginal Health

The Australian Indigenous ClinicalInfoNet

This is a new internet resource for primary health care workers. It presents, in a single comprehensive resource, existing tools, guidelines and online information to promote best practice in the prevention, identification and management of chronic disease in Indigenous people. It covers the key chronic diseases: cardiovascular disease; diabetes; chronic respiratory disease; kidney disease; and cancer, providing access to patient education materials; clinical guidelines and references; clinical tools and administrative information covering all stages of the disease pathway.


Back to top


Chronic Disease Management

Austin Health Diabetes Discovery Project

In order to improve quality of care for inpatients at the Austin Health, we have commenced routine HbA1c measurement on all inpatients over the age of 54 years. Any inpatient who has an HbA1c of > 8.5% will be reviewed by the diabetes registrar who will advise the patient of the diagnosis of diabetes if newly diagnosed and review their inpatient management.

Patients who have HbA1c of 6.5-8.5% will receive information regarding diabetes and will be asked to make an appointment to see their GP following discharge.

We would be grateful if you could assist with this. HbA1c results will be included in the discharge summary. Guidelines recommend confirming new diabetes diagnosis by repeating HbA1c or fasting plasma glucose. Thank you for your ongoing care on Behalf of the Diabetes Quality Team.  For further information please contact the Endocrinology unit at Austin Health 9496 5489.


Supermarket tours

Diabetes Australia – Vic organises supermarket tours as a fun way of learning how to make healthier shopping choices for you and your family. As part of the two-hour tour, a dietitian will show you how to read and understand food labels and select healthy food alternatives. A comprehensive pocket size healthy shopping guide booklet is included as part of the tour cost and helps to take all the hard work out of food shopping. A tour is taking place on Wednesday 21 August at Woolworths (Safeway) 33 Hutchinson Street, Lilydale. Bookings are essential and places are limited. To confirm time/date and to make a booking contact the Diabetes Info and Advice Line on 1300 136 588. Cost: $10 members and $15 for non-members.


Back to top


Continuing Professional Development

CPR training

The Benchmarque Group with support from NEVDGP have organised to run a Cardiopulmonary Resuscitation evening on Wednesday21st August 6.30-8.30pm (dinner and registration from 6pm) at John Scott Meeting House, La Trobe Uni. Cost: $55 – full payment is required on Registration. Please return this registration form by mail (with cheque) or fax (9496 4349) or email ( and pay on the night by cash or cheque. Credit card facilities are NOT available. Postal address is North East Valley Division of General Practice, C/- Repatriation Hospital, Locked Bag 1, Heidelberg West, VIC 3081.



Dementia has become an important topic of conversation as community awareness of dementia as both a social and medical condition grows.
Update your knowledge on dementia with these activities. They can be completed as a 6 hour ALM or individual 1 hour activities.


Skin cancer education

Australasian College of Cutaneous Oncology is holding its Annual Conference at The Langham Hotel on August 23 - 25, 2013. All Practitioners and Nurses with a Skin Interest are invited to attend. International Keynote Speaker: Dr. Christiane Voit, Dermatology, Berlin Germany. Please visit our website for all information or phone Melinda Harrap 0408 754 362.


Back to top


Information Management

Electronic Delivery of Austin Health Outpatient Letters - Now Available

Austin Health can now deliver some Outpatient letters to GPs electronically. The service is fast, FREE and saves you time on scanning.  It is compatible with all the popular practice management systems. Outpatient letters are sent from OzeScribe, Austin Health's external transcription provider using the ReferralNet or Argus secure messaging systems. Letters are delivered straight into your practice management software. This service at OzeScribe is known as OzePost.

If you would like to begin using this free service, please visit for easy online registration. For any additional information, please contact OzeScribe on 1300 727 423.

If your practice already has ReferralNet or Argus installed, you should already be receiving some of your Outpatient letters electronically from Austin Health.


Medical Director Tip - Adding a Help search to Favourites

When using MD Help you can search either via the Index or the Search function.

1.      Click on the Search tab and select a topic e.g. “Holding File” by double clicking.

2.      Click on the Favourites tab – at the bottom of the Help screen you will see the Current file being “Holding File”. Click on the Add button which will add this to your search favourites.

Next time you need to display the “Holding File” help simply go to the Favourites tab and double click on the “Holding File “ entry.


Best Practice Tip - Opening LetterWriter

There are 3 common methods for opening LetterWriter:

1.      Click on the New letter icon

2.      From the Files  menu select New letter

3.      If in the Correspondence Out area tap <F3>


General Computer Tip - Quickly switching between programs

When you have multiple programs open (e.g. Word, MD, Outlook etc.) you can switch between them by clicking on their icon on the task bar at the bottom of the screen.

A quicker way is to hold down the Alt key and press the Tab key to scroll through open programs. Remember to keep the Alt key depressed as you do so, letting go when you reach the program you want.


Back to top


Items of Interest

Promoting Refugee Health

A guide for doctors, nurses and other health care providers caring for people of refugee backgrounds. See here


Free GPA webinars for accreditation support

Click here for the link to the free webinars, and here for a link where past webinars can be seen.


Youth Friendly General Practice Training Toolkit

This training delivery guide assists training providers' ability to plan and develop youth health-related professional education for people working in primary care.


Patient Controlled Booking at Austin Health Specialist Clinics

Patient Choice booking is a new appointment scheduling system being implemented in the Specialist Clinics.  

Referrals for New Appointments:

Referrals requesting an appointment will be triaged according to urgency.  If the problem is ‘urgent’ then the patient will be contacted to organize an appointment within 4 weeks (usually earlier).  If the referral is ‘non-urgent’, then the patient and yourself will receive a letter indicating receipt of the referral and that the patient will be contacted four weeks prior to their proposed appointment date.

Patient’s with Previously Booked Appointments:

Previously booked appointments will be removed from the system and the patient advised by letter that they will be contacted four weeks prior to their proposed replacement appointment date.    The new appointment will aim to be in the same time frame as the previous appointment (thus no disadvantage to the patient).  A new referral is not required due to this change in our booking system.  

If a patient's condition has deteriorated and they need to be seen sooner, please contact the GP priority line or the switch board on 9496 5000 or email


GP Network News

This week’s edition includes: AMA rapt with Coalition scrap the cap call; AMA advocates better chronic and complex disease plan; Patient-Centred Medical Home Survey Report; Medical practitioners hit by a hike in registration fees; Moving forward with e-health care; Record Keeping; Health Professionals’ Health Conference 2013; Middle East respiratory syndrome (MERS) coronavirus; Professionals Life Cover Plus for the AMA.


Back to top


News for Practice Staff

Infection Control newsletters

Margaret Jennings has her latest newsletter available on her website. They are handy resources for accreditation.


Back to top



2013 Paediatric Seminar

Saturday 10 August - 8am: registrations, 8:30am - 5:00pm: Paediatrics seminar, 5:00pm - 6:30pm: CPR (optional) at University of Melbourne, Law Building 185, Pelham St. Carlton. 
Covering topics such as food allergies, skin rashes, sleep problems, paediatrics emergencies, missed orthopaedic problems and bedwetting, register today as places are limited.


Back to top


Women’s Health

Pap Tests Evaluation

The Victorian Cervical Cytology Registry has released the 2012 Nurses Report Evaluation of Pap Tests by Nurses in Victoria During 2012


Fertility Week, 2–8 September

Most Australians want children and have an idea how many children they want. Yet about nine per cent of Australian couples have difficulty getting pregnant. Knowledge about key fertility factors like age, weight, smoking, alcohol use and timing of sex can mean a huge difference to the lives of your patients and clients.

Your Fertility aims to give the Australian community clear and accurate information about the factors that will help them conceive and have healthy children. As a health professional, you can help by sharing our evidence-based information about fertility and preconception health with your patients and clients during Fertility Week, 2–8 September.

Our Your Fertility pack has Fertility Week activity ideas, promotional resources, a preconception health checklist, preconception health DVDs and more.

For further information, contact the Your Fertility project team on (03) 8601 5250 or


Back to top


Positions vacant/wanted

Please note: only new ads or resubmitted ads will be posted here. All other ads can be found on the website


Positions vacant


Montmorency - Busy, long-established practice seeks a full-time or part-time GP for GP owned family practice. Fully computerized, mixed billing, accredited, practice nurse support and friendly staff. Pathology services on site. Hours negotiable, with Saturday morning roster. No after hours or public holidays. Contact: Kay 03 9435 1144, Email: Website:


Watsonia - Rosanna Medical Centre is seeking a PT/VR GP. A computerised, accredited, mixed billing, long established practice. Friendly supportive team. Please call (03) 9435 1191.


Back to top



More scientific jokes

1.      Why are quantum physicists terrible in bed? Because when they find the position, they can’t find the momentum, and when they have the momentum, they can’t find the position.

2.      Two behaviourists meet in the street. One says to the other: “You’re OK. How am I?”

3.      The masochist said to the sadist “hit me” and the sadist said “no”.

4.      A woman comes home to find her string theorist husband in bed with another woman. “But honey,” he says, “I can explain everything!”

5.      Why didn’t the quantum particle cross the road? He was already on both sides.

6.      Why is it so difficult to explain bad puns to kleptomaniacs? Because they always take things so literally.

7.      A Higgs boson walks into a church. The priest says, “Get out, you blasphemer. How dare you call yourself the ‘God particle’?” The Higgs boson replies: “But I make up the mass.”

8.      How many Microsoft designers does it take to change a light bulb? None – they just define darkness as “industry standard”.


Back to top



And remember


            … Do not argue with an idiot. He will drag you down to his level and beat you with experience.