North East Valley DGP eNews

No 1317: June 5, 2013
eNews is a weekly electronic newsletter sent to all GP practices (with email addresses) within the NEV catchment. The aim is to provide up to date information relevant to GPs and to disseminate the latest activities and resources from the division. All feedback and enquiries welcome and should be addressed to Patty Marshall. You can also visit our website at:
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In this issue:

Editorial                                                Beware of scams     

Chronic Disease Management            Connect In 2013, Supermarket tours

Professional Development                 CPD events   

Immunisation                                       Immunisation Myths and Realities

Information Management                  Medical Director, Best Practice & General Computer Tips

Items of interest                                  GP Network News

Men’s Health                                        Testosterone Intervention for the Prevention of Diabetes Mellitus in High Risk Men

Positions vacant/wanted                  

Fun stuff                                              


A Word from the Editor

Beware of scams

In the Medical Observer from last week as well as a message from the AMA, GPs were warned of how practices and doctors were being targeted by scammers with some practices being charged thousands of dollars for directory listings.

In a letter to GPs from AMA President Dr Steve Hambleton warns:

“You may have recently received a notice advertising the Australasian Health Professionals Directory (AUAHP) and asking you to update your details. I am writing to warn you about this scam.

The covering letter advises you to update your details for inclusion in a free listing in the directory. However, the fine print reveals that the listing will be for a minimum of 3 years, at $1300 per year, and will continue on for the following year after that if not cancelled.

There are a range of further concerns about the material that doctors have received, including the fact that the directory website does not appear to exist. The form provided also requires a great deal of information from recipients, which may put you at risk of identity fraud.

This scam uses a well-established strategy to mislead people so that they sign the enclosed contract and then face demands for paymen.t”

Dr Peter Eizenberg, Chair of the NEVDGP adds to this warning:

“This is not a hoax. I have seen myself the scam notice referred to in the AMA alert. It is serious and VERY clever and will easily trick the unwary. The fine print is tiny and the dollar amount is concealed by not having ‘$’ sign anywhere. The clever wording means that a response of any sort may result in inadvertent financial commitment. Please take note of this important scam alert.”


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Chronic Disease Management

Connect In 2013

Diabetes Australia – Vic is running a weekend away for 18-25 year olds living with type 1 diabetes. Come along, meet others and build confidence to improve your diabetes knowledge. Topics to be covered include social media and diabetes - getting the most out of your online support network, rights in the workplace, and travel & diabetes.

Saturday 13 and Sunday 14 July, 9am Saturday to 3pm Sunday at University College, 40 College Crescent, Parkville. Cost: $150 per person* includes accommodation, meals, information sessions, workshops and show bag. Enquiries: Portia Lombardi on 8648 1841. *Financial assistance is available.


Supermarket tours

Diabetes Australia – Vic organises supermarket tours as a fun way of learning how to make healthier shopping choices for you and your family. As part of the two-hour tour, a dietitian will show you how to read and understand food labels and select healthy food alternatives. A comprehensive pocket size healthy shopping guide booklet is included as part of the tour cost and helps to take all the hard work out of food shopping. Tours are taking place on Friday 21 June at Woolworths Supermarket, Cnr Main and Station Streets, Box Hill, on Wednesday 26 June at Coles Supermarket, Cnr High and Cooper Streets, Epping and on Thursday 27 June at Coles Supermarket, Cnr Central Plaza Clisby Court and Whitehorse Road, Box Hill. Bookings are essential and places are limited. To confirm time/date and to make a booking contact the Diabetes Info and Advice Line on 1300 136 588. Cost: $10 members and $15 for non-members.


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Continuing Professional Development

Austin Health - Division of Medicine Grand Round

“Neuropathy in a Modern Era” Speaker: Prof.  Matthew Kiernan (University of NSW & Prince of Wales Hospital).

Wednesday 12 June, 12:25pm at John Lindell Lecture Theatre, Level 4, Lance Townsend Building (opp. Medical Library), Austin Campus. Informal lunch from 1.15pm outside the Lecture Theatre.



1 in 3 Australians is at increased risk of Chronic Kidney Disease (CKD). While there has been significant progress over the past 15 years, the incidence is still rising with an estimated 1.7 million Australians over the age of 25 having at least one clinical sign of existing CKD. 
Kidney Health Week is a great time to update your skills and knowledge on the early detection and best practice management of CKD. ThinkGP has a suite of online education produced in partnership with Kidney Health Australia.

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Immunisation Myths and Realities - Responding to arguments against vaccination

This booklet will provide practitioners and parents with the latest scientific information on immunisation. Myths and Realities responds to some of the common myths and concerns that health professionals encounter when discussing vaccinations with parents or patients. Hard copies will be distributed to all immunisation providers from June 2013 or can be downloaded from the Immunise Australia Program website


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Information Management

Medical Director Tip - Copying and pasting between patients

Sometime a family with related conditions will present (e.g. food poisoning) and you are able to save yourself typing by copying and pasting information between the patients.

1.      Open the first patient’s record and take the notes. Highlight and copy the notes (Control + C) that are relevant to the next patient.

2.      From the Patient menu select Open another...

3.      Click on the Progress tab and paste in the notes (Control + V)


1.      To switch between the 2 (or more patients) there is a small Open patients window on the screen displaying all the open patients. Simply click on the patient’s name to bring them onto the screen.

2.      From the Window menu select Tile Horizontally to place each patient record side by side (useful when you have a wide screen).


This week’s MD problem - Modifying the Practice Letterhead

Question: My Practice Letterhead has somehow reverted to an old version and this has affected all our templates. How do I restore the correct letterhead?

Answer: Your templates have the Practice Letterhead “embedded” as part of the template – this is the best way and in your non-Letterhead templates there is an inserted field at the top of a template which appears as <<Miscellaneous:Practice Letterhead>>

To regain the correct letterhead you need to either:

·         find a correct version of the letterhead and then copy and paste it into the Letterhead template and save, or

·         open the Letterhead template, make the necessary changes and then save

Modifying the Letterhead

Open LetterWriter and from the File menu select Modify template. There are 2 types of Letterheads – the User and the Practice letterhead. You will notice that the word user may appear next to the left of the template name and all for the Practice Letterhead. You can switch between User and Practice templates by clicking on the Current User or All Users buttons under Filter.

1.      Double click on the all Letterhead and make the modifications

2.      When finished go to the File menu and click on Save as template...

3.      Click once on the all Letterhead template – this adds the word Letterhead to the template name.

4.      Click on Save.

Note: If your templates use the <<Miscellaneous:User Letterhead>> you would have to login to each user and modify the letterhead in each one. For reason of administrative efficiency, it is much better to use the Practice Letterhead for your templates.


Best Practice Tip - Unallocated Results

In BP Clinical when you see “there is unallocated results for this patient” try pressing Alt + F11 to go straight to that patient’s unallocated pathology or scanning.


Best Practice problem - Ending a pregnancy

Question:  (From practice nurse) How do I stop patients giving birth to elephants? We have a couple of female patients who are at least >74 weeks pregnant?

Answer:  You need to end the pregnancy.

1.      Click on + sign next to Obstetric history on left of screen – this reveals all the pregnancies of that patient

2.      Click on the unfinished pregnancy to highlight it and then click on the Edit button (or double click on the pregnancy – this opens the Pregnancy outcome window.

3.      Complete the Finish date and then select an Outcome from the drop down list.

4.      Click on Next to complete the rest of the details and then click on Finish.


General Computer Tip - Changing to normal text

Sometimes you get text that is a mixture of fonts, sizes and colours and all you want is for it to become plain text. Simply highlight the text and press Shift + Control + N – this changes all the text to “normal”.


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Items of Interest

GP Network News

This week’s edition includes: Urgent advice to members - 'Australasian Health Professionals Directory' Scam; AMA National Conference condemns cap on self-education tax deductions; Coalition to review Medicare Locals if elected in September; President's Statement- AMA National Conference; New AMA Executive elected; AMA Roll of Fellows; Prominent AMA GPs recognised with President's Award; AMA to work with Government on Mason review recommendations; AMA Medical Home survey; Myths and realities about immunisation revealed in new booklet; MBS Billing Accuracy survey; Follow AMA General Practice on Twitter.


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Men’s Health

Testosterone Intervention for the Prevention of Diabetes Mellitus in High Risk Men

Are you male aged 50-74 years? We are looking for volunteers for a new trial researching prevention of Type 2 Diabetes- T4DM - Testosterone for Diabetes. We require men aged 50-74years who are pre-diabetic with a lower Testosterone level to participate over a 2 year period. You will receive free access to weight watchers program and a testosterone or placebo injection every 3 months.

For more information about the trial go to or call Austin Health - Jenny Healy (03) 9496 2282. Can you afford not to?


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Positions vacant/wanted

Please note: only new ads or resubmitted ads will be posted here. All other ads can be found on the website


Positions vacant


Watsonia - Rosanna Medical Centre is seeking a PT/VR GP. A computerised, accredited, mixed billing, long established practice. Friendly supportive team. Please call (03) 9435 1191.


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A class of five-year-old students are learning to read.

One of them pointed at a picture in a zoo book and said,

"Look at this! It's a frickin' elephant!"
The teacher took a deep breath, and then asked..."What did you call it?"
"It's a frickin' elephant! It says so on the picture!"
And so it does...

‘A frican Elephant’


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And remember


            … To be sure of hitting the target, shoot first and call whatever you hit the target.