North East Valley DGP eNews

No 1240: November 14, 2012
eNews is a weekly electronic newsletter sent to all GP practices (with email addresses) within the NEV catchment. The aim is to provide up to date information relevant to GPs and to disseminate the latest activities and resources from the division. All feedback and enquiries welcome and should be addressed to Patty Marshall. You can also visit our website at:
To subscribe to eNews click on subscribe. To be removed from the eNews distribution list click on Unsubscribe


In this issue:

Editorial                                                NPS program, AGM reminder, New eNews Section           

Aboriginal Health                                2012 National Indigenous Health Conference

Australian Doctor Articles                  Management of results

Chronic Disease Management            Supermarket Tours  

Professional Development                 CPD events   

Have Your Say                                      Members contributions

Immunisation                                       National Immunisation Program         

Information Management                  Medical Director help, Medical Director Tips

Items of interest                                  GP Network News, Inpatient Wait Time Northern Health Continuing Care         

News for Practice Staff                       Latest newsletters    

NPS                                                       Programs, Antibiotic Awareness Week       

Women’s Health                                  Let's talk about Menopause               

Positions vacant/wanted                            

Fun stuff                                                        


A Word from the Editor

NPS program

We would like to remind you that the Division’s NPS program is continuing, business as usual, under the leadership of Dr Mary Levidiotis. Currently bookings are being taken for both the current topic (antibiotics) and the early 2013 topic (diabetes). See under NPS.


Division Annual General Meeting – next week

The division’s 20th AGM will be held at John Scott Meeting House on Wednesday November 21. Apart from the formalities the evening will have a light hearted and educational aspect to it and members are urged to attend. Please call the division on 9496 4333 to RSVP.


New eNews Section

A new addition called Have Your Say where we invite comments, hints etc from the members.


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Aboriginal Health

2012 National Indigenous Health Conference

Many Pathways, One Outcome at Watermark Hotel & Spa, Gold Coast on December 5-7, 2012

To register for the event, please contact us at or for further information, please visit the conference website:


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Australian Doctor Articles

Management of results

Most practices and GPs do have clear procedures in place to notify patients of “clinically significant” test results (Urgent and Discuss) but the procedures are not always electronic. Also critical are the follow up processes. Do you know if the patient visited the specialist as referred? Did the patient present for further tests? It is in these circumstances that the recall system needs to become part of the investigations management system to ensure that there is, where necessary, follow-up of “clinically significant” results.

And the doctors too should have a consistent and clear definition of what is meant by “No Action”, “Discuss” and “Urgent”. It is also important that the doctors also use “Mark as notified” after discussing the result with the patient.

Although this article was written in February 2008 it is still relevant today but note that MD 3.14a has changed the way results are managed – see under Information Management in todays eNews. Full article


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Chronic Disease Management

Supermarket Tours

Diabetes Australia – Vic organises supermarket tours to help make shopping for food easier. As part of the two hour tour, local dietitians show you how to accurately read and understand food labels, select healthy food alternatives and identify products that are appropriate for people with diabetes. Participants will receive a show bag with the Diabetes Australia Healthy Shopping Guide, information sheets and other useful information. A tour is taking place at Woolworths 33 Hutchinson Street

Lilydale on Thursday 29 November 2012. Cost: $10 members and $15 for non-members. Limited bookings are available for each tour. To confirm time/date and to make a booking, contact the Diabetes Info and Advice Line (DIAL) on 1300 136 588.


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Continuing Professional Development

Let's talk about Menopause

See under Women’s Health.


Diabulimia: Walking a knife edge

Friday 30 November 9am-4.30pm at Seminar room 1, Baker IDI Heart & Diabetes Institute, The Alfred Centre, Level 4, 99 Commercial Road, Melbourne. Click here to view an event flyer.


Hep C Prescriber Course
Saturday1 December 8.30-5.15 at Level 4, General Practice Victoria, 458 Swanston Street, Carlton 3053.
See flyer on GPV website.


HIV Update

Case-Based Workshop via Teleconference on Tuesday 4th December,1-2pm. See flyer on GPV website.


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Have Your Say

This is a new addition to the eNews where we invite comments, hints etc from the members each week with the best being published.


“There are two very important AGMs coming up - the NEVDGP AGM on 21/11 & the Northern Melbourne Medicare Local AGM on 29/11. I would urge everyone to attend both. We all have a vote at the NEVDGP, but GP applications for membership of NMML have not been accepted/processed prior to their AGM. This is hard to understand. We were all invited to apply & have been sent their regular newsletters all year, asked to complete a survey about After Hours care in our region & many have been visited by their CEO & encouraged to be involved. Our clinic was approached yesterday to provide de-identified patient data to NMML in a phone call. This seems odd, as we are not members. There has been nothing in writing about how the data would be used, so for now we have decided to decline the “mining” of our data using the PEN tool. What do others think?”   Dr Debbie Moors, Wingrove Clinic.


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National Immunisation Program

For the latest National Immunisation Program schedule October 2012 click here. (Have removed the supplementary dose of Prevenar 13)


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Information Management

Medical Director Help

The 3.14a upgrade has caused some confusion but HCN has released two very good documents on its new document handling system which h includes a complete re-working of its scanning system.

We strongly suggest you download and print the 2 documents for your users to read, this would be especially the case for those of you who have not installed the upgrade as yet.

1.      Correspondence Management FAQs                      
This document contains FAQ's regarding correspondence management in Medical Director, and is an ideal document for all practitioners and practice staff. (Link)

2.      Correspondence Management with Medical Director
This guide is an overview of changes made in Medical Director using examples of real workflow scenarios.  (Link)

Remember too that the division has made available an additional help booklet, thanks to Ian McKnight from the Tasmanian Medicare Local – you can also download this by clicking here.


Medical Director Tip - Changes to the Holding File – Column headings

There are now many different ways you can fine tune the display of results:

·         Using the downward arrows you can narrow down or filter the displayed results by; Date Collected, Document Type, Document Source or any other category related to the column heading.

·         Clicking on the column headings will sort the displayed documents in alternately ascending or descending order. e.g. Clicking on the Patient column heading will sort the documents in Patient surname order. Similarly clicking on the Date Collected column will sort the documents in chronological order.

·         By clicking and dragging from right to left, or left to right, you can change the order the columns appear in on your screen.

·         By clicking and dragging on the Column Heading edges you can resize the columns to accommodate your preference, and screen size/resolution


This week’s IM problem - How do I mark results as “Notified”

Question: With the change in MD 3.14a how do the GPs mark results as “Notified”?

Answer: There are 2 ways of doing this:

1.      When viewing the result in Preview mode in the patient’s file there is a “Notified” button at the bottom of the screen (or a “De-notified” button if the result has already been “Notified”).

2.      From the Main screen select Correspondence> Actioned Items and you will see the “Notified” button at the bottom of the screen.

3.      From the Main screen select Correspondence> Actioned Items and make a selection of what you want to print. By selecting Print List from the top of the screen you will be prompted to Mark as notified.


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Items of Interest

GP Network News

This week’s edition includes: AMA advises on Government’s Review of Rural Health Workforce Programs; Telephone Help Line Might Not Reduce ED Attendance; Doctors take stand against MHS Defence deal; Accessing the AMA List of Medical Services and Fees - 1 November 2012.


Inpatient Wait Time Northern Health Continuing Care

As at Wednesday 13/11/2012 the current inpatient waiting times for Northern Health Continuing Care Inpatient Services are Rehab – 0-2 days please refer –and Gem – 2-4 days please refer. For further information/ assistance please contact: The ACCESS office on 9495 3443.


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News for Practice Staff

Latest newsletters

Click  for APNA and ANF newsletters.


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National Prescribing Service


The current visiting program is on ‘Antibiotic resistance and respiratory tract infections’ and will be completing end December 2012. The scheduled program in the first half of 2013 is titled ‘Type 2 diabetes: priorities and targets’. Practice visits and case study meetings are available for both topics. If you would like to organise a visit at your practice or to discuss any matters regarding the NPS program in our region please call the Division on 9496 433 or contact Dr Mary Levidiotis directly on or on 0407 631 918.


Antibiotic Awareness Week

The Antibiotic Awareness campaign that has been discussed with many of you at NPS practice visits in recent times started globally (including Australia) this week.

You can find information about Antibiotic Awareness Week in Australia and also in Europe, US and Canada following this link. You can also obtain additional information and resources from this link

GPs can become antibiotic resistance fighters by taking part in the online Clinical e-Audit, Management of Specific Respiratory Tract Infections. Registration and more info is available here.


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Women’s Health

Let's talk about Menopause

ThinkGP, in collaboration with Jean Hailes, have produced education on the assessment of the perimenopausal woman, the risks associated with the menopause and the appropriate screening in this age group.

Hormone replacement therapy is explored and the advantages and disadvantages of this are considered. Click on Let's talk about menopause to start this free 1 hour education module.


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Positions vacant/wanted

Please note: only new ads or resubmitted ads will be posted here. All other ads can be found on the website


Positions vacant

Practice Staff

Northcote area Div 1 Practice Nurse required 4 - 5 days per week to assist our medical staff in a busy general practice. Duties include wound care, travel health, immunisations, health assessments, patient triage, assist with clinical procedures and all other duties required in a general practice. Visit our website for more information. To apply forward your resume to


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With my ailing memory, I’m thinking of changing my password to “incorrect”. That way, when I log in with the wrong password, the computer will tell me…”Your password is incorrect”


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And remember


            Don't worry about what people think, they don't do it very often.